si6x Privacy Policy

1. Introduction

si6x ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. We place the highest priority on our users' privacy and are firmly committed to protecting your personal information.

This Privacy Policy ("Policy") describes what types of information si6x collects, how that information is used and stored, in what circumstances it may be shared with third parties, and what rights you have over your information. By using this platform, you are considered to have agreed to this Policy.

This Policy may be updated from time to time. We will notify you appropriately of any significant changes. The latest revision will always be published on our website.

2. Information We Collect

When you create an account on si6x, use our services, or contact us, we may collect various types of information. This information falls into two main categories.

2.1 Information You Provide

• Full name and date of birth (required for age verification)
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification purposes)
• Financial transaction information, such as bKash, Nagad, or Rocket account numbers
• The content of your communications with our support team

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version, operating system
• Cookie and session data
• Logs of your activity on the platform, such as login times, game history, and betting patterns
• Payment and transaction records

3. Purpose of Data Use

si6x uses your personal information for the following legitimate purposes:

3.1 Account and Service Management

• Creating and managing your account
• Ensuring age verification (service is provided only to those aged 21 or above)
• Processing deposits, withdrawals, and bonus transactions
• Ensuring the technical functionality of the platform

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Protecting account security and detecting suspicious activity
• Complying with applicable laws and regulations
• Enforcing responsible gambling policies

3.3 Improving User Experience

• Customising services according to your preferences
• Analysing and improving platform performance and usability
• Delivering relevant promotions and bonus offers to you (if you have given consent)

3.4 Customer Support

• Providing prompt and effective resolution of your complaints and queries
• Sending important service-related notifications

4. Cookies and Tracking Technologies

si6x uses cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that help make our platform more functional and personalised.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and security; without these the platform does not function properly.
• Functional cookies: Remember your language and display preferences.
• Analytics cookies: Used to understand how users interact with the platform; this data is completely anonymous.

You can control cookies through your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.

5. Data Sharing and Disclosure

si6x never sells or commercially rents your personal information to third parties. However, in certain circumstances we may share your information with the following parties:

5.1 Service Provider Partners

To operate our services we use trusted third-party providers, such as payment processors (bKash, Nagad, Rocket, and bank transfer facilitators), technical infrastructure providers, and fraud prevention specialists. These partners are required to operate under strict confidentiality agreements and only receive access to the information necessary to provide specific services.

5.2 Legal Obligations

We may be legally required to provide information in response to valid requests from law enforcement agencies or competent authorities. Any such disclosure will always be made in compliance with applicable law.

5.3 Platform Protection

Information may be disclosed where necessary to prevent fraud, illegal activity, or any threat against our users.

6. Data Protection and Security

si6x adopts industry-standard technical and organisational measures to protect your information. Our security framework includes:

• SSL Encryption: All data transmission between your browser and our servers is encrypted using TLS/SSL technology.
• Data Encryption: Stored sensitive information is kept secure through industry-standard encryption.
• Access Controls: Only authorised personnel may access personal information, and they are required to comply with strict confidentiality obligations.
• Regular Security Reviews: Our systems undergo regular security testing so that potential vulnerabilities can be identified and addressed early.
• Incident Response: In the event of a security breach, we have a rapid response plan in place and will notify affected users in accordance with applicable law.

Please note that no method of transmitting information over the internet or electronic storage is 100% secure. We take every reasonable precaution, but we cannot guarantee absolute security.

7. Data Retention Period

si6x does not retain your personal information longer than necessary. When determining retention periods, we consider the following:

• Information required to provide services while your account is active is retained for that duration.
• Transaction records may be retained after account closure for as long as required to meet regulatory and legal obligations.
• Information relevant to fraud prevention and dispute resolution is kept for as long as necessary.
• If you withdraw consent for marketing communications, your information will no longer be used for that purpose.

Once the defined retention period has ended, we securely delete or anonymise your data so that you can no longer be identified.

8. Your Rights

As a user of si6x, you have the following rights over your personal information:

8.1 Right to Access

You may request at any time to know what information we hold about you. Our support team will provide that information upon your request.

8.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request a correction. Ensuring accurate data is important to us as well.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. Please note that due to legal obligations, deletion of some information may not be possible.

8.4 Right to Restrict Processing

In some cases you may request that processing of your information be restricted, for example while a dispute about the accuracy of the data is being resolved.

8.5 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional messages, you may withdraw your consent at any time. Please contact our support team to do so.

9. Children's Privacy

si6x strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from minors. Age verification during account registration is a mandatory step.

If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the associated account.

10. Third-Party Websites and Services

Our platform may sometimes include links to third-party services, such as payment gateways. These external services have their own privacy policies. We are not responsible for the data processing practices of those services. You are encouraged to review the privacy policy of any third-party service before using it.

11. Changes to This Policy

We may update this Privacy Policy from time to time due to business needs, legal changes, or technological developments. We will notify you by email or through a platform notification before any significant changes take effect.

If you continue using si6x after a change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available 24/7 through the platform

Your privacy is very important to us. si6x is always committed to earning your trust and confidence.